JerseySTEM

OPEX102: JIRA Subject Matter Expert

ID
2023-1643
Category
OPEX: Operational Excellence
Type
PBC:Pro Bono Contributor (6 months+)
Work Study Eligible
False

About JerseySTEM

All JerseySTEM roles are pro-bono (unpaid) positions.

JerseySTEM is a mission-driven professional network of pro-bono contributors dedicated to improving access to STEM education and career pathways for underserved middle school girls in New Jersey.

Members contribute their professional skills and leverage their networks in service of the organization’s gender-equity agenda.

Membership is a minimum six-month commitment of approximately six flexible hours per week and includes a $100 refundable deposit, returned after six months of active membership. K–12 educators, retirees, veterans, interns, and students are exempt from the deposit.

Overview

This is a pro-bono volunteer position.

 

JerseySTEM is looking for talented professionals across our departments to commit time and energy as long-term engagement for our mission to provide STEM education to underrepresented middle school girls.

 

The JIRA Subject Matter Expert builds filters, custom dashboards, and reports to provide end-users and leadership with meaningful operational/performance metrics and status reports using JIRA tools. Also will create user training to ensure all team members understand how to effectively and efficiently utilize JIRA for managing tasks.

Responsibilities

  • Create and maintain detailed technical and user-facing documentation for internal reports and dashboards

  • Provide recommendations to end users and leaders on best practices and standardization in implementing and leveraging processes within Jira

  • Advise/Propose custom workflows, fields, permission schemes, post functions, etc.

  • Serve as internal SME on the JIRA tool

  • Consult on ways to optimize and improve Jira setup and process workflows and identify where functionality can or cannot meet user requests

 

Qualifications

  • Minimum of 3 years of experience with agile software development techniques, methodologies and best practices
  • Strong communication/presentation skills to effectively interact with team members, scrum masters and leadership
  • Experience building, managing and enforcing standards
  • Effectively prioritizes work, troubleshoots issues, communicates, and completes tasks on time
  • Experience in an Agile/Scrum organization
  • An ability to thrive in highly flexible environments


Minimum time commitment
:  5-7 hours/ week with committed work times, for a minimum 6 months period
Location : This position is remote. 

 

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