JerseySTEM

TECH900: Flexible Tech Support

Job Locations US
ID
2023-1786
Category
TECH: Technology
Type
PBC:Pro Bono Contributor (6 months+)
Work Study Eligible
False

Overview

JerseySTEM provides free after school STEM classes to underserved middle school girls grade 5-8.

 

We are seeking a dedicated Flexible Tech Support Volunteer to play a pivotal role in helping new volunteers acclimate to our digital ecosystem. In this volunteer position, you will provide initial orientation sessions to new team members, introducing them to the tools we use at JerseySTEM, including Google Workplace, Slack Pro, MySQL, and Jira. 

Responsibilities

  • Conduct scheduled 30-minute orientation sessions for new volunteers.
  • Troubleshoot and resolve any login issues or technical challenges.
  • Ensure volunteers can seamlessly navigate between Google Workplace, Slack Pro, and Jira.
  • Collaborate with the TECH team to provide ongoing support and guidance.
  • 3-5 hours per week, minimum 6 months commitment

 

Qualifications

  • Familiarity with Google Workplace, Slack Pro, and Jira is a plus.
  • Strong communication and interpersonal skills.
  • Patience and willingness to assist individuals with varying levels of technical expertise.
  • Availability to conduct orientation sessions twice a week (weekday/evening) or ad-hoc.
  • Commitment to JerseySTEM's mission of providing STEM education to underrepresented middle school girls.

 

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