This is a pro-bono volunteer position.

JerseySTEM is looking for talented professionals across our departments to commit time and energy as long-term engagement for our mission to provide STEM education to underrepresented middle school girls.

The Work Management Productivty Analyst leads the effort to optimize the technology platforms available at JerseySTEM to improve/optimize the work experience of our volunteers as it relates to the platforms they need to use to deliver / do their job. The role is at the intersections of primarily Slack/Jira with collaboration with the counterparts overseeing GoogleWorkspace (TECH.GWS) /Salesforce (TECH.SFT). The role reports to Agile technology lead/Jira administrator and include 3 parts:

• Investigation, 
• Administration, 
• Support/Train/Socialize/Share/Communicate

Investigate:

• Explore slack add-ons including integration with Twilio or other SMS services
• Research Jira/Slack integration options
• Explore Atlassian Add-ons that can inprove productivity
• Test add-ons by deploying them on the Sandbox and conducting the evaluation
• Collaborate with stakeholders and Agile technology lead/Jira administrator

Administer

• Contribute to Slack Administration
• Contribute to Jira configuration
• Contribute to Jira user support

Train

• Develop mini-training modules rrelated to Slack and Jira
• Develop Job Aids
• Hold information sessions for volunteers

• Willingness to operate with a startup mentaity
• Experience with the foolowing platforms: Jira, Slack, Googke Workspace, Salesforce
• Strong communication/customer service skills to effectively interact with team members, scrum masters and leadership
• Experience building, managing and enforcing standards
• Effectively prioritizes work, troubleshoots issues, communicates, and completes tasks on time
• An ability to thrive in highly flexible environments

Minimum time commitment:  10 hours/week for 2 monrgs, then 6 hours/week

Location : This position is remote.